As a travel wholesaler with ground operators in most countries in Latin America we have an unmatched range of services to choose from.Check them out
Our incredible range of hotels and tours allows for a wealth of choice depending on your needs and tastes. If something does not appear on the brochure or website, please contact our team and we can enquire directly to see if we can arrange this for you.
From the popular attractions to the obscure, we are able to offer products to every corner of South and Central America.
COMMITMENT TO QUALITY
As travel specialists we work with a selection of hand-picked operators that will act as your trusted contacts on the ground.
We regularly inspect the hotels and properties that we recommend and take note of customer feedback to ensure the standards of our services are being delivered and whether we continue to use certain hotels. When you book with us you can be confident that you have purchased a guaranteed service from a reputable Australian based company.
OUR SERVICES EXPLAINED
We prefer to use local English speaking guides to conduct your tours and believe you will get an extra insight into the local culture and character from the first-hand experience that people living in these destinations can provide.
Transfers and tours will be conducted in a combination of private and seat in coach basis depending on location and cost.
Seat in Coach
Seat in coach services are shared with other tourists from all over the world allowing you to mingle and meet other travelers. This kind of service is the more economical option as the cost is shared with other people and the numbers on any given tour will vary depending to the location and dates.
You will be led by qualified English speaking guides (unless otherwise specified or requested) and in some places, information may also be translated into other languages (such as Portuguese/French/Italian) depending on other nationalities present. Some other languages may also be requested at additional cost.
Private services are exclusive for you/your travelling companions which means you receive a higher level of personalised service from your guide. The departure time of private tours can be specified, their attention will be completely devoted to you and you can travel at your own pace within the allocated time.
*Please note that in some remote/more expensive regions, a private driver only service may be used to bring down the costs. This will be specified on our itineraries.
We generally do not use accommodation that is considered less than a 3 star hotel and our properties all include private bathroom facilities. (In some less developed places, only 2 star hotels may be available but this is rare and even in these cases, they will have a private bathroom.) Our philosophy is that location is paramount when you are staying in a city for a few nights, as being central to the attractions and restaurants makes a big difference to your experience. And as safety is a concern for some of our clients, we can often suggest districts/suburbs they may find more appealing.
The general standard of hotels in Latin America is a little lower than what you would expect by Western standards and while many will claim a higher amount in their own descriptions, we prefer to categorise them closer to what our clients would expect.
Tourist hotels (3 star)
Value hotels, clean and with a reasonable level of comfort with rooms that may vary in terms of size.
Most have local or are operated by local chains and offer good location. Hotels have private bathrooms.
Tourist superior hotels (3.5)
Better hotels with extra benefits and are slightly better located that the standard tourist options.
Others superior properties may once been considered first class and have a high standard of facilities but may now be a little dated. These hotels will often fall between the categories of 3 and 4 stars in terms of price and standard.
First class hotels (4 star)
Good hotels with comfortable rooms and great facilities and service. A lot of these are new hotels or have been recently upgraded and strive to maintain the standard of their facilities.
Deluxe class hotels (5 star)
Excellent hotels, often leading properties in their respective cities, either based on world class design or cultural characteristics. These may be based on international or local chains whilst some may be leading smaller hotels. Ideal for travellers who like to travel in style and prefer a high level of comfort.
Boutique Hotels (BT)
Exclusive hotels with plenty of character, focused on design or special themes, often smaller in size in terms of rooms and offering exceptional service for a unique experience. Perfect for the discerning traveller after a truly memorable journey.